{"id":6904,"date":"2025-05-15T15:38:45","date_gmt":"2025-05-15T14:38:45","guid":{"rendered":"https:\/\/staging.aquaestate.it\/?page_id=6904"},"modified":"2026-06-25T17:12:14","modified_gmt":"2026-06-25T16:12:14","slug":"general-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/staging.aquaestate.it\/en\/condizioni-generali-di-vendita\/","title":{"rendered":"GENERAL CONDITIONS OF SALE"},"content":{"rendered":"
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GENERAL CONDITIONS OF ONLINE SALE
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These general conditions of sale govern the sale of tickets through the site https:\/\/www.aquaestate.it. We invite you to read these General Conditions of Sale carefully before making any purchase. By making any purchase, you fully accept these General Conditions of Sale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our contract<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The service fee varies depending on the type of ticket purchased (from \u20ac1 to \u20ac3) and is calculated as a percentage of the booking value.
<\/span>Service Fees<\/b> help us provide you with the best purchasing experience, a reliable service, and dedicated customer support. 

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If you wish to purchase one or more tickets, you can select them individually and add them to your cart.<\/p>\n

Once you have selected all the tickets you wish to purchase, you can proceed to close the cart and submit the order by entering the payment method. Subsequently, a summary page of the selected products, their price and the options chosen will appear.<\/p>\n

At the bottom of the page, you will find the \u201cMake Payment\u201d button, which you will need to click to submit your order.<\/p>\n

Your order will be considered as a contractual proposal to purchase addressed to Gestione Piscine Noale srl for the products listed. Upon receipt of your order, you will be automatically redirected to a confirmation page and we will take charge of the order itself (\u201cThank you for making the purchase, we have sent you the ticket by email\u201d).<\/p>\n

The sales contract with Gestione Piscine Noale srl will be concluded only when you receive a separate confirmation email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Prices and availability<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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All prices are inclusive of VAT applicable by law. Information on the availability of the tickets we sell is listed on the site, as well as on the ticket selection page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Minors<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We do not sell products to minors. We sell children's products that can only be purchased by adults. If you are under 18, you may use our online shopping services only with the involvement of a parent or guardian.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Conditions of Use of Gift Cards<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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All tickets, even those that are not gifts, expire at the end of the season and must be used within the current season. Unused tickets will not be refunded and will not be valid for the following season. Gift vouchers are not nominative and can be transferred to third parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Right of withdrawal, exceptions and return policies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I biglietti a data fissa possono essere spostati ad altra data fino alle ore 12.00 del giorno della visita. Lo spostamento pu\u00f2 essere effettuato autonomamente dalla propria area personale del portale, anche in caso di registrazione successiva all\u2019acquisto.<\/p>

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I biglietti acquistati online non sono rimborsabili in caso di mancato utilizzo da parte del Cliente. Trattandosi di servizi relativi ad attivit\u00e0 del tempo libero con data specifica di esecuzione, ai sensi dell\u2019art. 59, comma 1, lettera n), del D.Lgs. 206\/2005 (Codice del Consumo), non trova applicazione il diritto di recesso previsto dall\u2019art. 52 del medesimo decreto.<\/p>

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Tutti i biglietti e i servizi acquistati online sono validi esclusivamente per la stagione in corso e scadono automaticamente al termine della stessa.<\/p>

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Qualora Aquaestate non apra al pubblico nella data per la quale \u00e8 stato acquistato il biglietto, a causa di maltempo, motivi di sicurezza, disposizioni delle Autorit\u00e0 competenti o altre cause che impediscano l\u2019apertura del Parco, non \u00e8 previsto il rimborso delle somme versate.<\/p>

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In tali casi, il Cliente avr\u00e0 diritto allo spostamento gratuito della data di utilizzo del biglietto e degli eventuali servizi accessori acquistati online, inclusi ombrelloni, lettini e relative prenotazioni.<\/p>

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Lo spostamento sar\u00e0 consentito esclusivamente:
\u2022 da una data feriale ad un\u2019altra data feriale;
\u2022 da una data festiva ad un\u2019altra data festiva.<\/p>

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Aquaestate provveder\u00e0 ad abilitare il titolo di ingresso e gli eventuali servizi accessori per una nuova prenotazione entro la fine della stagione in corso. Una volta effettuata tale operazione, il Cliente potr\u00e0 selezionare autonomamente la nuova data accedendo alla propria area personale sul portale di vendita online.<\/p>

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La comunicazione dell\u2019eventuale chiusura del Parco verr\u00e0 effettuata attraverso i canali ufficiali Aquaestate. L\u2019abilitazione allo spostamento dei biglietti e dei servizi accessori sar\u00e0 effettuata dal Parco nel pi\u00f9 breve tempo possibile e senza necessit\u00e0 di richiesta da parte del Cliente.<\/p>

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Per ulteriori informazioni \u00e8 possibile contattare Aquaestate all\u2019indirizzo e-mail info@aquaestate.it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our contacts\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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